Powerful Words, “I Don’t Know”
“I don’t know” are three words that most people dread saying. The need to know the answer has followed us from school into the working […]
Tag: Communication
Controlling the Runaway Meeting
It is a common phenomenon. Something happens, usually something bad. Daily meetings are organized. Anyone connected with the event is there—from senior executives to junior […]
Decision Making: 6 Ways to be More Effective
Projects sometimes feel like the movie “Ground Hog Day”—endlessly revisiting the same decision hoping to get them right. This cycle is frustrating, time consuming and […]
Project Status is Subjective: Status Metrics
Project management relies on metrics to chart and manage performance. Good metrics are valuable. They measure the right things and provide the project manager, team, […]
Project Status is Subjective: Linguistic and Cognitive Bias
Status reporting is one of the most important functions performed by project managers. The profession strives for objective reporting and metrics. However, by its very […]
5-Point Project Status + 6 Tips for Effective Status Reporting
A fundamental project management function is effectively communicating status. When conveying status, the project manager should be crisp and concise, and calibrate the message to […]
Closing the Project: 10 Ways of Embedding Lessons Learned in the Organizational DNA
The value of the project lessons learned process is to transform information into actionable knowledge to improve the outcome of future efforts. If we […]
Owning the Issue: A Profile in Courage
At the weekly executive operational review meeting, the atmosphere was tense. We were having issues with the order processing systems and the sales reps were […]