“The Practical Process Improvement Guide: How To Improve Your Workflow” on Filestage, February 14, 2023.
#8 Workshops that Helped to Identify What Provides Value (and What Not)

For other value-steams, we would go through the process in detail and ask pointed questions:
Did the step add value?
- Was our level of precision appropriate?
- Did we have too many control and approval points?
- What would be the impact of estimating more?
All of these questions were helpful in prying people away from their beloved processes. At the end of the workshops, we typically identified and implemented process changes that resulted in 25% effort savings. That was a lot. It meant that people were leaving work on time during the close instead of staying until 10PM or later.
Alan Zucker, Founding Principal Project Management Essentials