A Personal Retrospective
This year was like living through a 500-year storm. COVID has infected 1 in 20 Americans, and 1 in 1,000 have died of the disease. […]
Author: Alan Zucker
Work = Life Priorities
Balancing our work and home lives is a challenge that nearly everyone faces. I was a single parent for many years and managed large teams and […]
Business Agility: Getting Started
Agile is now part of the general business lexicon. On the news, non-technology leaders keep mentioning the need to be “agile” or “pivot.” Even leaders […]
Advanced Stakeholder Modeling
You may be a businessman or some high-degree thief They may call you doctor, or they may call you chief, But you have to serve somebody… […]
Considering How We Think
We are living in interesting times. All countries are struggling to control the COVID-19 pandemic. Societies are challenging their histories of racial and social injustice. […]
Create Value: Map the Value Stream
“If you can’t describe what you are doing as a process, you don’t know what you’re doing.” W. Edwards Deming Our work and home lives our bounded by standard operating procedures and process—and […]
Making Complex Decision
“…when faced with a difficult question, we often answer an easier one instead, usually without noticing the substitution.” Daniel Kahneman, Thinking, Fast and Slow In the midst […]
Feedback: The Right Way
Feedback is a critical and valuable management tool. For managers, it is the engine of continuous improvement. For employees, it is the gift of valuable […]
Be Productive by Focusing on Value
Productivity is defined as our ability to create value. Traditionally manufacturers and farmers became more productive by adding resources—people and machines—to the process. Knowledge workers […]
Leadership in the Time of Coronavirus
The coronavirus pandemic is the most frightening, disruptive, and widespread crisis of our lifetime. As managers and leaders, none of us have faced challenges of […]