Agile Exam Tips

“What is an Agile Coach? A valuable role for the organization” on Agile Exam, 12/1/18. Agile is primarily a cultural change. It is a tectonic […]

Wait—you can have happy users?!

“Wait—you can have happy users?!” on HPE, November 6, 2018 “Historically, there has been friction between IT organizations and its users,” says Alan Zucker, founding […]

Managing technical debt, once and for all

“Managing technical debt, once and for all” on HPE.com, October 15, 2018. Sometimes it’s a more ingrained, systemic problem. Development processes may be weak, or […]

7 secrets of effective IT departments

“7 secrets of effective IT departments” on mrc’s Cup of Joe Blog, August 29, 2018. 5. They recognize that technology never stops moving “IT managers need […]

Getting Smart About Knowledge Management

“Getting Smart About Knowledge Management” on Information Week, August 16, 2018. “The problem is not with the software; it’s with people,” observed Alan Zucker, founding […]